Dr. Smith Graham has served as a panel member at the PwC Africa Workforce Hopes & Fears Survey Forum held at the Mövenpick Ambassador Hotel in Accra, engaging leaders from business, academia, and the public sector on the future of work in Ghana and Africa.
He said, one thing is clear, ”our workforce is not fearful, it is hopeful, the survey highlights strong optimism about AI, high levels of trust in leadership, and a deep sense of meaning at work, and that gives Ghana a powerful foundation for transformation”.
Dr. Smith Graham speaks on AI and future of work in Ghana.During the discussion, he emphasised that organisations must not treat AI as merely a technology initiative.
It should be approached as a workforce transformation agenda. AI is reshaping tasks, productivity models, and decision-making structures, and our people’s strategy must evolve accordingly.
For the public sector, Dr. Graham recommended a comprehensive overhaul of Schemes of Service to eliminate routine, process-heavy roles and redesign them around digital capability and AI-enabled functions.
”If we fail to modernise role architecture, we risk protecting structures that are already becoming obsolete”, he reiterated.
Dr. Graham also stressed that institutions seeking to retain critical and high-potential employees must invest deliberately in upgrading their AI-related skills. In this era, talent retention will depend less on hierarchy and more on continuous capability development.
”The future of work in Ghana will be shaped not just by technology, but by leadership choices. If we align skills development, productivity, and institutional reform, we will not just adapt to change, we will help shape it”, he noted.
